Salary: $18.00 /hour
WE ARE NOW HIRING!! CARGO CLAIMS SPECIALIST!! IN FONTANA, CA!!
As the Cargo Claims Specialist you will work to recognize issues before they occur and foster relationships with our clients and partner carriers. You will address overage, shortages, damages, pricing, and freight claims. This includes working with internal and external customers to investigate and help resolve all claims and invoice discrepancy. This position will review and process claims for approval and/or denial. You will develop a thorough understanding of agreements and processes.
– Assist with all claim related discrepancies.
– Take calls, create files, process claims and collection management with a high degree of accuracy.
– Manage the documentation and submission process of each claim.
– Collect all necessary documents and information to file, investigate, and resolve claims in a timely fashion.
– File all claims in a timely manner in accordance with transportation claims law.
– Manage all correspondence
– Communicate with account managers and/or logistic coordinators on any account discrepancies or concerns.
– Work with Accounting Team to resolve carrier and customer accounting issues related to claims.
– Develop working relationships with both internal and external customers.
– Assist with other projects as needed.
– Outstanding initiative, communication skills (verbal and written), attention to detail and organizational skills required.
– Ability to prioritize workload, meet deadlines, handle pressure, and work independently in an effective and positive manner.
– Awareness and knowledge of compliance requirements that relate to transportation claims law.
– Must be able to work independently as well as in a team environment with emphasis on accuracy and timeliness.
– 3+ years of experience, preferably in handling claims for transportation.
– Microsoft Office proficiency required.
– Fluent in Spanish a plus.
Please CALL 909-581-1000 OR 909-505-1135